Real People - All the Time

     At Tenco Services, Inc. we believe in old-fashioned, personal customer service. We recognize that your time is valuable, and that is why when you call you will never be confronted with an automated answering service. 24 hours a day, 7 days a week, from our Home Office to our smallest branch, your call will be answered by a live person who is eager to help you. We know little things can make a big difference.

Six Decades of Claims Experience

     A half-century of field experience in full-lines adjusting gives us broad insight into industry trends. This produces the most cost-efficient methods for handling your claims. Over the years Tenco Services, Inc. has gained the trust of insurance carriers, managing general agents, brokers, and self-insured corporations.

     Our strength is in our diversity. We regularly handle Commercial and Homeowner Property and Casualty, Workers' Compensation, Motor Truck Cargo, Errors and Omissions, Heavy Equipment, Products Liability and Fidelity Bonds. And we deliver the highest level of quality and satisfaction to each of our clients.

Third Party Claims Administration

     Within our TPA division, our claims management professionals are well-versed in the specific needs of self-insured corporations, general agents, and brokers in the development of customized and client-specific claims management programs. Both regional and nationwide companies have used our personalized service for the proper and cost-efficient control of their claims throughout their territories.
From Workers' Compensation to General Liability and Property, we use our team of field adjusters and account managers to produce the quality and timeliness demanded by a cost-conscious corporation.

     Full internet viewing of claims and adjuster reports via a secure website can allow multiple divisions of a company to access their specific claims at any time and at any place.  We are proud to be at the leading edge of digital information distribution to our clients in their aim of fast and fair claims management.

Insolvency / Receivership Claims Services

     Tenco Services, Inc. routinely provides experienced, large-loss, claim review adjusters to both guaranty and state rehabilitation associations, and we have done so for many years. Our specialists in medical malpractice, attorney malpractice, workers’ compensation claim complexities and hurricane property reviews are well-versed in the various claim tracking systems and the proper practices in the setting of accurate reserves. Also, our staff routinely conducts third party claims audit services for many of our clients.

Cargo and Marine Surveys

     With the ever-increasing, intermodal application of the shipping environment, our on-scene, full-notice joint survey services are routinely used through the Southeast. Our surveyors determine the cause and extent of shipping damages, initiate mitigation procedures, liaison between principals, conduct a comprehensive investigation, handle salvage, negotiate, collect and test evidence and proceed to file or answer the involved claim. Our territory is so rich with water and overland transportation routes that this service is efficiently and professionally accomplished by our experienced field personnel.